Terms of Use

1. Platform Usage Agreement Overview & User Binding Scope

These Terms of Use are the authoritative official agreement regulating all legal rights and obligation relations between aeropressmall.com website operator and every internet user accessing, browsing, registering member account and conducting commodity purchase transaction on our e-commerce platform, any user entering aeropressmall.com webpage via any terminal device (mobile phone, desktop computer, tablet and other network access equipment) automatically indicates full voluntary acceptance of all clauses written under these usage terms from initial website access moment, users who disagree with partial or all term content must terminate all browsing and shopping related operation on aeropressmall.com immediately and exit our official website entirely. This set of usage terms works together with our six other independent official policy documents (About Us, Shipping Policy, Refund Policy, Privacy Policy, Customer Service Policy, Contact Us and Terms of Purchase) to form complete legal constraint system governing all platform operation and user shopping behaviors, all commodity transactions on site adopt USD as exclusive pricing and settlement currency consistent with other policy unified standard; aeropressmall.com retains the right to periodically optimize partial term content according to internet industry regulation update and website functional iteration requirement, revised updated terms will be permanently displayed on dedicated Terms of Use page of aeropressmall.com without mandatory individual email notification to historical registered users, regular users need to check term update content before new round website access and shopping operation periodically.

2. Website Account Registration & Member Usage Code of Conduct

Users who intend to complete commodity purchase and enjoy exclusive registered member preferential discount activities on aeropressmall.com need to finish formal free member account registration procedure by submitting valid personal email address as core account binding credential during signup process, every registered user shall guarantee all submitted registration information is true, accurate and legally owned personal data without using other individual’s stolen identity information or invalid fake email to fraudulently create platform member account on our website. After successful account creation, registered users bear full independent management responsibility for their own account login password security, properly keep confidential login credential information and avoid account leakage caused by personal improper storage; any account unauthorized abnormal login, illegal shopping order generation and property loss triggered by user’s personal password leakage shall be fully undertaken by account holder independently without compensation liability from aeropressmall.com platform side. Users are prohibited from utilizing registered aeropressmall.com member account to conduct illegal business activities including batch malicious order brushing, fake return application fraud, malicious repeated complaint harassment and unauthorized bulk commodity resale by abusing platform discount benefit policy; once our backend risk control system identifies above prohibited abnormal account behaviors, we reserve right to freeze involved problematic member account temporarily or permanently close account qualification and cancel all unfinished pending orders under corresponding account directly according to verified violation facts, related disputes can submit appeal via support@aeropressmall.com mailbox within 3 working days after receiving account restriction notification email from our official team.

3. Website Intellectual Property Protection Regulation

All original content published on aeropressmall.com official website including webpage layout design, original product introduction copywriting, site exclusive discount activity planning text, platform trademark logo and independently edited AeroPress brewing guide articles are protected by global relevant intellectual property laws, all above content’s copyright, trademark and other intangible property rights exclusively belong to aeropressmall.com platform operating entity legally. Any third-party individual or commercial organization is strictly forbidden to conduct unauthorized whole or partial webpage content replication, screenshot reprint, commercial secondary editing and unapproved hyperlink embedding to our website original resources for personal or commercial profit purpose without obtaining prior formal written authorization issued via our official press@aeropressmall.com mailbox; users can carry out personal non-commercial private browsing and temporary content storage for own reference only during normal website access, any form of unauthorized commercial exploitation of our platform’s protected intellectual property resources constitutes formal right infringement behavior, we reserve all legal rights to pursue corresponding economic compensation and legal liability against verified infringing parties through applicable legal channels accordingly. All displayed AeroPress product trademarks on aeropressmall.com belong to corresponding original brand’s legitimate intellectual property owner, our platform only obtains legal commodity retail sales qualification via formal authorized upstream supplier procurement channel without any trademark ownership transfer or brand authorization for independent production right.

4. User Permitted & Prohibited Website Access Behaviors

Under these Terms of Use regulation, users’ legal permitted behaviors on aeropressmall.com include normal free webpage content browsing, voluntary member account registration, legal commodity purchase following Terms of Purchase clauses, legitimate pre-sales/aftersales consultation via three official designated mailboxes (press@aeropressmall.com, support@aeropressmall.com, wholesale@aeropressmall.com) and reasonable normal product review publication after finished real order receipt; meanwhile we clearly define multiple prohibited illegal access behaviors all users must strictly avoid during platform usage process:
  1. Prohibit using hacking program, malicious crawler script, illegal plug-in tool to conduct large-scale automated website data crawling, server overload attack and malicious webpage tampering aiming at aeropressmall.com backend system, any verified technical attack behavior triggering website operation abnormality will lead to corresponding user’s IP permanent access blacklist restriction;
  2. Prohibit publishing illegal content including violent description, infringing text, false defamation information and policy-violating remarks inside website product comment area or online auxiliary message submission box;
  3. Prohibit malicious repeated submission of invalid false return applications and unreasonable excessive aftersales complaint harassment via support@aeropressmall.com mailbox to occupy our customer service team’s normal working resources intentionally.

    Once any user is confirmed violating above prohibited usage rules, aeropressmall.com can take graded restrictive measures including temporary webpage access ban, member account limitation or permanent website access prohibition according to violation severity level without prior advance notice.

5. Platform Service Interruption & Disclaimer Clause

aeropressmall.com will try our best to maintain stable uninterrupted normal website access service for all global users, however temporary short-term website service suspension may occur unavoidably under objective uncontrollable conditions including regular scheduled backend server maintenance upgrade, third-party network operator regional network fault, irresistible natural disaster damage and unexpected government network access policy adjustment, such temporary service outage caused by non-subjective platform fault will not generate any economic compensation liability from our side toward affected users for missed shopping opportunity or pending order related indirect loss. Our platform’s displayed product parameters, promotional discount activity rules and pricing information are regularly updated according to upstream supplier’s real-time inventory feedback and market adjustment, we reserve right to correct occasional webpage displayed typo error or data mistake promptly without bearing compensation responsibility for user’s purchase decision made based on transient wrong displayed information before official error revision is completed; users shall independently judge product matching personal demand before placing orders on aeropressmall.com, all final purchase decision and corresponding resulting shopping risk are borne by buyer side in accordance with Terms of Purchase binding clauses.